COVID-19 Update: Learn about what we have been doing to protect our customers and employees.
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The Clothesline

5 Kitchen Organization Hacks
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5 Kitchen Organization Hacks

Spend time making delicious food by organizing your kitchen!

How to Fix a Smelly Washing Machine
Home

How to Fix a Smelly Washing Machine

Follow these simple yet effective steps on how to fix your smelly washing machine!

5 Tips for Organizing Your Closet
Home

5 Tips for Organizing Your Closet

Check out a few tips to get and keep an organized closet!

Make Father’s Day a Little Easier For Him
Tips

Make Father’s Day a Little Easier For Him

Father's Day ideas that are sure to make him happy!

Customer Spotlight: Lauren Palmer
Customer Spotlight

Customer Spotlight: Lauren Palmer

Read about 2ULaundry Customer Lauren Palmer's strength and courage when her 2 year old son was diagnosed with cancer in 2017.

Why You Should Always Turn Your Clothes Inside Out When Washing
Home

Why You Should Always Turn Your Clothes Inside Out When Washing

This small tip may make all the difference in the world in keeping your clothes looking and feeling like new!

COVID-19 Updates
Service Announcement

COVID-19 Updates

At 2ULaundry, we’re committed to not only providing a quality service but also being transparent every step of the way. Currently, we are following the developments around COVID-19 very closely

How to Really Clean Your Bathroom
Home

How to Really Clean Your Bathroom

The title says it all! Step-by-step instructions on how to make your bathroom cleaner than clean! Includes how to clean your shower, bathtub and toilet!

How to Form a Healthy Habit
Tips

How to Form a Healthy Habit

Take the first step to a better you! Read these quick steps on how to form a healthy habit, especially while you're spending more time at home!

4 Ways for Parents to Relax
Home

4 Ways for Parents to Relax

If you're feeling stressed these days, you're not alone! Read these simple yet effective ways to relax surrounding your daily hustle and bustle.

5 Ways to Lighten Your Load at Home
Home

5 Ways to Lighten Your Load at Home

5 parenting tips to help yourself and your family do more in less time! Follow these tips to get some order in your life during these uncertain times!

COVID-19 Safety Tips
Tips

COVID-19 Safety Tips

Check out these simple yet effective COVID-19 safety tips to make sure you don’t bring Coronavirus home with you.

5 Tips to Stay Productive at Home
Home

5 Tips to Stay Productive at Home

Check out this list to learn 5 ways to stay productive at home! If you’re on the hunt for ways to fill your time usefully, look no further!

You Won’t Believe What Germs Live in Your Laundry
Spring Cleaning

You Won’t Believe What Germs Live in Your Laundry

Don't leave your dirty laundry sitting for weeks at a time! It could cause infectious diseases like salmonella, staph, and e. coli!

How to Clean Your Couch and Pillows
Spring Cleaning

How to Clean Your Couch and Pillows

Easy step-by-step instructions on how to clean your pillows and couch!

Spring Cleaning Hacks
Spring Cleaning

Spring Cleaning Hacks

Check out the spring cleaning hacks below and your house will be spring-ready in no time!

More Spring Cleaning Hacks
Spring Cleaning

More Spring Cleaning Hacks

If you didn’t come over here from our Spring Cleaning Guide page, make sure to download and print out the checklist from there so you’re on top of all your

Raleigh-Durham Service Update
Service Announcement

Raleigh-Durham Service Update

At 2ULaundry, we’re committed to providing a quality experience for all of our laundry & dry cleaning customers, unlocking more free time with each pickup. The team has been hyper-focused

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Frequently Asked Questions

Still have a question?

Click here to send us a message or chat with us during business hours by clicking the chat bubble.

  • How do the bags work?

    We use colored bags to differentiate services and make it easy for you to let us know what services you need. Set the bags out separately on your scheduled pickup day, and make sure they’re fully closed for transit to our facility. Please note that any overflow will be transferred into another 2ULaundry bag at the time of pickup and billed separately.

  • Can I request additional bags?

    Yes, to ensure your cleaning preferences are met, please place items in the correct bag for that service.

    If you do not have the correct bags or enough bags for your upcoming pickup, please contact Customer Care or request the additional bag through your Online Account. We’ll deliver one to your location free of charge. If we’re unable to deliver an additional bag in advance of your pickup, simply leave the items in a personal bag labeled with your name and the requested service(s).

  • How do I schedule a pickup?

    Your first pickup will be scheduled during the signup process.

    The easiest way to schedule additional pickups and modify an existing pickup schedule is through our mobile app, which you can download here.

    Not quite sure about the app? You can also schedule your next pickup by texting “PICKUP” to 588-15. We will send you a personalized scheduling calendar to easily schedule a pickup without logging in to your Account.

    For additional scheduling options, you can always contact Customer Care with your preferred date or schedule pickups through your Account online at www.2ULaundry.com.

    A few things to note: When using the App or Online Account, pickup requests, cleaning notes, and location updates, must be made by midnight the night before pickup. Our Customer Care Team can accommodate same-day requests up until 7am the morning of the requested pickup.

    Customers have the option to schedule one-time pickups on an as-needed basis or recurring weekly schedules for more consistent service. You will always receive a reminder text the night before your pickup, giving you the option to cancel or reschedule your pickup if needed. Please make sure the primary phone number on your account receives texts!

  • Do I need to sort the clothes or do any prep work in advance?

    We want to make the cleaning process as easy and convenient as possible, so there’s no need to sort your clothes in advance.

    While we sort and check all garments for stains upon arrival at our facility, please notify us to stains and repair requests in advance so we can take the best possible care of your items. There are a couple of ways to do this:

    Mobile app/Online account: When scheduling a pickup from the Home Page, use the Wash, Dry, Fold & Hang Dry Notes and Dry Cleaning Notes to add any special cleaning notes for your next pickup.

    Email/Text: Send specific stain-removal or repair requests to Customer Care. Include a picture of the stain or repair area and/or a description of the garment and the location of the problem area

  • Who cleans the clothes?

    We want to make the cleaning process as easy and convenient as possible, so there’s no need to sort your clothes in advance.

    While we sort and check all garments for stains upon arrival at our facility, please notify us to stains and repair requests in advance so we can take the best possible care of your items. There are a couple of ways to do this:

    Mobile app/Online account: When scheduling a pickup from the Home Page, use the Wash, Dry, Fold & Hang Dry Notes and Dry Cleaning Notes to add any special cleaning notes for your next pickup.

    Email/Text: Send specific stain-removal or repair requests to Customer Care. Include a picture of the stain or repair area and/or a description of the garment and the location of the problem area

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Our promise to you

We will do everything we can to return your clothes to you in great shape. In the rare instance that an item goes missing or is damaged during the cleaning process, we’ll reimburse you up to the full value of the item with a $1,000 maximum per order.