Give the gift of time
We use colored bags to differentiate services and make it easy for you to let us know what services you need. Set the bags out separately on your scheduled pickup day, and make sure they’re fully closed for transit to our facility. Please note that any overflow will be transferred into another 2ULaundry bag at the time of pickup and billed separately.
BLUE: The Blue Bag is for our Wash, Dry, Fold service. Anything that can go through a regular washer and dryer can be sent in The Blue Bag for cleaning, including clothing, towels, sheets, and other common household items. The Blue Bag comes in two different sizes and are priced at a flat rate.
PINK: The Pink Bag is for our Wash & Hang Dry service. We recommend this service for delicates and lightweight attire, such as swimsuits, yoga pants, and other workout gear. Items sent out in this bag are washed and then hung on hangers to air dry. The Pink Bag is priced at a flat rate.
BLACK: The Black Bag is for our Dry Cleaning service. We clean everything according to the care label. As a standard, dress shirts are laundered and pressed unless the cleaning tag on the item says, "Dry clean only." If you have specific requests, simply notify Customer Care in advance of pickup.
The Black Bag doubles as a laundry bag and hanging bag. For pickup, flip the hanging bag upside down, place the garments down in the bottom of the bag, and cinch the bag fully closed. Dry Cleaning services are priced per item. Please see our pricing page for more details.
We want to make the cleaning process as easy and convenient as possible, so there’s no need to sort your clothes in advance.
While we sort and check all garments for stains upon arrival at our facility, please notify us to stains and repair requests in advance so we can take the best possible care of your items. There are a couple of ways to do this:
Mobile app/Online account: When scheduling a pickup from the Home Page, use the Wash, Dry, Fold & Hang Dry Notes and Dry Cleaning Notes to add any special cleaning notes for your next pickup.
Email/Text: Send specific stain-removal or repair requests to Customer Care. Include a picture of the stain or repair area and/or a description of the garment and the location of the problem area.
Yes, to ensure your cleaning preferences are met, please place items in the correct bag for that service.
If you do not have the correct bags or enough bags for your upcoming pickup, please contact Customer Care or request the additional bag through your Online Account. We’ll deliver one to your location free of charge. If we're unable to deliver an additional bag in advance of your pickup, simply leave the items in a personal bag labeled with your name and the requested service(s).
Your first pickup will be scheduled during the signup process.
The easiest way to schedule additional pickups and modify an existing pickup schedule is through our mobile app, which you can download here.
Not quite sure about the app? You can also schedule your next pickup by texting "PICKUP" to 588-15. We will send you a personalized scheduling calendar to easily schedule a pickup without logging in to your Account.
For additional scheduling options, you can always contact Customer Care with your preferred date or schedule pickups through your Account online at www.2ULaundry.com.
A few things to note: When using the App or Online Account, pickup requests, cleaning notes, and location updates, must be made by midnight the night before pickup. Our Customer Care Team can accommodate same-day requests up until 7am the morning of the requested pickup.
Customers have the option to schedule one-time pickups on an as-needed basis or recurring weekly schedules for more consistent service. You will always receive a reminder text the night before your pickup, giving you the option to cancel or reschedule your pickup if needed. Please make sure the primary phone number on your account receives texts!
2ULaundry is the new way to do laundry & dry cleaning, delivered straight to your door. We offer simple pricing, free pickup & delivery, customizable cleaning preferences, and a 1 business day turnaround on services. With just 24 hours in a day, why spend time doing laundry and dry cleaning? Let us help you make time for what matters most in life. Create your free account now.
After creating your free account, your selected 2ULaundry garment bags will be delivered within 1 business day. We offer different bag sizes and colors to distinguish services. Simply fill the bags and set them out on your scheduled pickup day. We’ll send schedule confirmations, pickup reminders, and pickup and delivery status updates to keep you informed throughout the process. Your clothing will be delivered the following business day cleaned to your preferences. Schedule one-time or recurring pickups to continue enjoying your free time!
Create a free 2ULaundry account to get started. Enter your zip code on our homepage and proceed through our simple signup process. Select your 2ULaundry garment bags, set your cleaning preferences, identify your preferred location for pickups and deliveries, provide your payment method, and schedule your first pickup. Once signup is complete, you will receive a confirmation message from 2ULaundry via email and text. Need help? Contact Customer Care with any questions about our services or signup process.
Your 2ULaundry bags will be delivered by 6:30 PM on the business day following signup. Monday through Thursday signups will receive their Welcome Kit the following day. Friday through Sunday signups will receive their Welcome Kit on Monday. Need a timing update? Contact Customer Care.
For your convenience, we offer two different sized Wash, Dry, Fold Bags.
Our large bag is 22.5” x 33” and holds 4-5 loads or ~35 lb. of laundry. It’s comparable in size to a standard laundry basket or hamper. This is a great option for couples or small families.
Our small bag is 20” x 28” and holds 2-3 loads or ~20 lb. of laundry. This bag is recommended for individual use.
The Pink Hang Dry Bag is 14” x 18” and holds ~1 load or 8-10 lb. of laundry. It’s comparable in size to a small backpack.
To cancel or reschedule your pickup, simply reply to the evening or morning pickup reminder text. Evening pickup reminders are sent at 6:00 PM ET and morning reminders are sent at 7:00 AM ET. To cancel, reply with N. To reschedule, use the personalized scheduling calendar sent in the cancellation reply message.
You can also schedule pickups and modify an existing pickup schedule using the mobile app or online Account.
Please note that you will be subject to a $5 Failed Pickup Fee for all failed pickups.
Still have a question?
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