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It’s your first laundry delivery!

Residential Laundry Delivery Service

That’s exciting! But, we get it. This whole pick-up and delivery laundry concept is new. Here is what to expect with your first order.

How do I schedule my first laundry delivery?

Create an account by downloading our app for either iOS or Android devices. Enter your contact information, select your services, and set your cleaning preferences.

As part of signing up for the service, you’ll get a Welcome Kit which includes your own, personalized laundry bags. You’ll use these personalized laundry bags to separate your laundry and dry cleaning. These bags are yours to keep!

2ULaundry Delivery App | Laundry and Dry Cleaning delivery | First Laundry Delivery

I don’t have laundry bags yet. What do I do?

We encourage our drivers to keep things safe and contactless. Most people opt to not be present at their pickups anyways.

With your first order, you will leave your laundry in disposable bags for our drivers to pick up. Please avoid sending your laundry in hampers or on hangers – both can be damaged in transport. When we return your clean laundry, we will include your personalized laundry bags. Once you have these laundry bags, you can stuff them full at your convenience for future orders.

If you need more bags or replacement bags, just ask!

Meet Your New Laundry Bags!

Customize our service for your laundry & budget. We use different bags to differentiate services which means you control the treatment & pricing. You only pay for the bags you use!

  • Wash and Fold Laundry Bag | 2ULaundry | Laundry Service
  • Wash and Fold Laundry Bags | 2ULaundry | Laundry Service Laundry Bags for Delivery

Laundry Bags

Black Duffle or Blue Bags

Items in the wash & fold bags get treated like regular laundry – washed, dried, and beautifully folded.

Scroll to see our different laundry bags. In different markets, we have different bags. View your local options here.

Linen Bag | 2ULaundry Service | Household Linen Service Bag for Sheets and Towels

Linen Bag

Grey Bag

This discounted Linen Bag is only for sheets & towels.  It’s mostly used by our small business customers.

However, some folks love it for their household linens too. Using the service for your extra sheets and towels after your house guests leave is a great laundry hack!

2ULaundry | Specialty Laundry Bags | Laundry Service

Specialty Bags

Black & Pink Bags

The Dry Cleaning Bag is for your garments that need to be dry cleaned or laundered and then pressed – just like the dry cleaner.

Our Delicates Bag is for your wash and fold garments that need extra care. We wash your special garments with special treatment – separate from the rest of your order.

Do I need to separate my whites and colors?

No, we sort for you! All wash and fold laundry is sorted multiple ways for washing – meaning your whites are never washed with colors.

As part of our standard practices, we sort and check all garments for stains in production. However, to best treat stains we recommend you send the stained garment in your Dry Cleaning/Launder Press bag. The Dry Cleaning process is better at removing stains.

Do I need to be home for pickup and delivery?

There is no need to be home for your scheduled pickup and delivery. In fact, most people prefer to just leave their clothes out for our drivers.

If you have any notes on where to collect your clothes feel free to include those in your order notes. These notes help guarantee that all pickups and deliveries are successful. You’ll be notified about our progress along the way and we will handle it from here.

ex. back porch, by the garage door, at the concierge desk, etc.

Here are more tips on leaving your laundry out for pickup and delivery.

2ULaundry Delivery Laundry Service | Commercial Laundry Service | Wash & Fold and Dry Cleaning Service

How much does delivery cost?

There is a $5 one-time fee on all orders. Our orders are handled by our professionally trained, full-time, W2 drivers and production team.

We pay our drivers as full-time W2 employees that are covered by insurance and driving our company vans – you may have seen them around! We’re pretty proud of our fleet of delivery vans.

With that, our drivers are compensated a fair and responsible wage – unlike delivery services that pay their employees as contractors that rely on tips. This fair wage and benefit plan is part of an initiative to make sure your laundry is always taken care of in the best way possible – from the van it is delivered in to the person delivering it.

How are clean clothes packed for delivery?

Wash and Fold Laundry: It’s not a science; it’s an art! We’re really good at folding laundry. All wash and fold garments are returned crisply folded. Your beautifully folded laundry is secured in air-tight plastic bags to help maintain the integrity of the folding.

Tip – If you are sending all of your family’s laundry in multiple laundry bags, try separating one bag for each family member to make putting your laundry away simple!

Dry Cleaning: Your dry cleaning and launder-press garments are returned pressed on hangers as you would see at conventional cleaners.

Unpacking Laundry After First Laundry Delivery | 2ULaundry Delivery Service | Wash & Fold and Dry Cleaning Delivery

How do most people use 2ULaundry?

There is no one size fits all solution – but here is a start.

Most families use 2ULaundry every week which allows them to get their clothes on a predictable rotation of about 1-2 bags per week. However, on the other end of the spectrum, there are some people who like to let their laundry pile up – meaning they only need one big order per month.

Some use it less as a replacement for their washing machine and more as a quick ‘get out of jail free card’ when things really start piling up. In that crowd, there is a big group of folks that only send their sheets and towels during their seasonal deep clean.

The point is delivery laundry is really a day-saver. Everyone can use some help lightening the load! But it isn’t a one size fits all service. Test it out a couple of times and see where you find your sweet spot. Wherever it is, we’ve got a spot for you.

Laundry Delivery Service Notification | Delivery Notification for 2ULaundry | 2ULaundry Wash & Fold Service

Ready to get started with laundry delivery service?

We’re a laundry service you can trust with your laundry.