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Contact Us

Meet the People Behind the Magic

Text or Call

Send us a text to 58815
Call us at (844) 633-9274
Standard message and data rates may apply

Send us an e-mail to
care@2ulaundry.com

Online Chat

Live chat support is available through our mobile app

Customer Care Team

2ULaundry has a super-star team dedicated to customer support! We’re here for anything you need – preparing for your pickup, navigating the app, inquiring about a bill, and more! We provide support across your preferred channels – phone, text, email, and chat.

Business Hours

Our Customer Care Team provides support from 8am-6:30pm EST Monday through Friday. Contact us after hours and we’ll get back to you the next business day after 8am. If you’d like to schedule a next-day pickup after hours, please do so in the 2ULaundry app.

Average Response Time

2ULaundry is all about convenience, and that includes our dedication to providing excellent customer support. If contacted during business hours, Customer Care typically responds within 30 minutes!