You can trust us with your favorite outfits! Whether it’s weekly service or just help every once in a while, a good laundry service can help lighten the load.
Check out our FAQs to learn more about pickups and deliveries, billing, customer support, and more.
2ULaundry has a super-star team dedicated to customer support! We’re here for anything you need – preparing for your pickup, navigating the app, inquiring about a bill, and more! We provide support across your preferred channels – text, email, and chat.
2ULaundry is all about convenience, and that includes our dedication to providing excellent customer support. If contacted during business hours, Customer Care typically responds within one business day!
Our Customer Care Team provides support from 8am-6:30pm EST Monday through Friday. Contact us after hours and we’ll get back to you the next business day after 8am. If you’d like to schedule a next-day pickup after hours, please do so in the 2ULaundry app.