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Laundry

We’ll wash, dry, and fold all your clothes. Don’t think your washer and dyer can do that!

How it Works

From start to finish, your clothes are always in safe hands.

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Sorted & Inspected

All the lights and darks are separated and every pocket inspected before being placed in the washer.

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Cleaned to your Preferences

Personalize your detergent and fabric softener to make the clothes feel and smell how you want them to.

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Perfectly Folded

All Laundry Bag items are folded to standard sizes so you can place them directly in your closets or dressers.

Your Laundry Bags

  • Laundry Bag

    Holds up to 35 pounds or 4-5 loads and is perfect for items you put in your washer & dryer. Your Laundry Bag might look a little something like this.

icon-shirt
25 shirts
icon-pants
10 pairs of pants
icon-shorts
5 pairs of shorts
icon-underwear
20 pairs of underwear
icon-socks
20 pairs of socks
icon-sheets
2 sets of sheets
icon-towel
4 towels
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  • Hang Dry Bag

    Holds up to 15 pounds and is perfect for your delicate items, including undergarments, workout gear, swimsuits, and any items potentially vulnerable to shrinking.

    These items will be washed and immediately hung before air drying and will be returned on hangers.

    *Items may come back slightly damp.

icon-shirt
tops
icon-pants
workout gear
icon-underwear
undergarments
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Preferences

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Detergents

Scented: The fresh, citrus scent of this gentle, non-toxic detergent will leave your clothes smelling great.

Hypoallergenic: This unscented detergent is safe for babies and the most sensitive skin. Plus, it’s great for the environment!

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Softeners

Scented: From the same line as our scented detergent, this softener will protect your clothes and add softness.

Laundry Pricing

The more laundry you send in, the more you save. Subscribe & save with our 2U Weekly & 2U Weekly+ pricing plans.

Laundry FAQs

View all FAQs

Right now, we do not have the ability to request special folds or sorting by family member. However, all items will be folded, sorted by item type, and stacked with similar sizes to the best of our ability. Our goal is to make the “putting away” process easy. Who knows, maybe one day we will do that for you ?

Nope. Simply fill the bag before pickup and we will take it from there. We sort all lights and darks into separate piles and pre-treat stains before items go in the washer.

Please check your pockets for personal items before filling the bag. We will do our best to check, but your help is appreciated!

Our Laundry Bag is 22.5” x 33” and holds 4-5 loads or ~35 lb. of laundry. It’s comparable in size to a standard laundry basket or hamper. This is a great option for couples or small families.

The Pink Hang Dry Bag is 14” x 18” and holds ~1 load or 8-10 lb. of laundry. It’s comparable in size to a small backpack.

Yes. During signup, you can select which detergent and fabric softener (if any) that you would like to use. We have scented and hypoallergenic options for detergent. Our hypoallergenic option is made at our headquarters in Charlotte, NC and is perfect for sensitive skin and baby safe. You can change these preferences per pickup in your account.

You can fill The Pink Bag for a $15 flat rate per bag – no matter how many items you put in it.

All of your hang dry items will arrive on hangers with the exception of intimates which will be returned in your Pink Bag for privacy. Due to our quick turnaround time, some hang dry items may still be damp upon arrival. In order to maximize drying time for hanging items, we don’t cover them with plastic wrap. Instead, we will hang a plastic sheet behind the items to keep them from coming into contact with the surface of your door.

Items that could shrink with exposure to heat should be put in The Pink Bag. This includes items made of spandex, polyester, and lace-like workout gear, underwear, bras, and bathing suits. Heavier garments like jeans or sweaters and items made from delicate fabrics like silk should be placed in The Black Bag for dry cleaning to receive the best care possible. If you choose to place heavier garments like jeans or sweaters in The Pink Bag, they may arrive a bit damp and should be hung in your home to fully dry.

Preparation: Use The Pink Wash & Hang Dry Bag for garments that require delicate care. This includes anything that may shrink with exposure to heat, such as workout gear, underwear, bras, bathing suits, and items made of spandex, polyester, and lace.

Heavier garments like jeans and sweaters, or items made from delicate fabrics like silk, linen, and wool, should be placed in The Black Dry Cleaning Bag for the best cleaning outcome.

Submit any special cleaning requests to Customer Care or through your Account online or using our mobile app. Special instructions will be flagged by our system during check-in for our Facility Manager to address.

Check-in: Upon arrival at our facility, each bag is checked in for cleaning. Clothes are sorted into lights and darks, pockets are checked, and items are scanned and treated for stains.

Cleaning: All Wash & Hang Dry orders will be washed on cold with the detergent and fabric softener preferences specified in your account. After washing, the items will be hung on hangers to air dry instead of going through the dryer.

Packaging & delivery: Your Wash & Hang Dry items will arrive on hangers – except for intimates, which will be returned in your Pink Bag for privacy. Due to our quick turnaround time, some Wash & Hang Dry items may still be damp upon arrival. To maximize drying time for hanging items, we do not fully cover them in plastic wrap. Instead, we will hang a plastic sheet behind the items to keep them from coming into contact with any surfaces.

  • Laundry Bag

    Holds up to 35 pounds / 4-5 loads and is perfect for your everyday laundry needs, including shirts, pants, towels, bedding, and more.

What can fit in the 35 lb large bag?

This bag is most popular for a family of 4-6

icon-shirt
25 shirts
icon-pants
10 pairs of pants
icon-shorts
5 pairs of shorts
icon-underwear
20 pairs of underwear
icon-socks
20 pairs of socks
icon-sheets
2 sets of sheets
icon-towel
4 towels

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    Repairs & Alterations

    Priced per item

    Prices may vary based on the complexity of the repairs or alteration and may take up to 3-5 business days for completion. If your repair or alterations require additional time, our Customer Care Team will let you know.

    • Button Repair
      $3

      replacing broken and missing buttons

    • Simple Tear
      $15

      minor repair work and sewing

    • Hems
      $20

      altering the length of pants, skirts, and other items

    • Zipper Repair
      $20

      replacing zippers on items

    *Please use The Black Bag for any items that require alteration or repair, and notify the 2ULaundry Customer Care Team prior to pickup.