FAQs

Services: Wash & Hang Dry

How much does it cost to use the Wash & Hang Dry service?

You can fill The Pink Bag for a $10 flat rate per bag – no matter how many items you put in it.

Which items should I put in The Pink Bag?

Items that could shrink with exposure to heat should be put in The Pink Bag. This includes items made of spandex, polyester, and lace-like workout gear, underwear, bras, and bathing suits. Heavier garments like jeans or sweaters and items made from delicate fabrics like silk should be placed in The Black Bag for dry cleaning to receive the best care possible. If you choose to place heavier garments like jeans or sweaters in The Pink Bag, they may arrive a bit damp and should be hung in your home to fully dry.

How should I expect my Wash & Hang Dry items to be delivered?

All of your hang dry items will arrive on hangers with the exception of intimates which will be returned in your Pink Bag for privacy. Due to our quick turnaround time, some hang dry items may still be damp upon arrival. In order to maximize drying time for hanging items, we don’t cover them with plastic wrap. Instead, we will hang a plastic sheet behind the items to keep them from coming into contact with the surface of your door.

How does the Wash & Hang Dry service work?

Preparation: Use The Pink Wash & Hang Dry Bag for garments that require delicate care. This includes anything that may shrink with exposure to heat, such as workout gear, underwear, bras, bathing suits, and items made of spandex, polyester, and lace.

Heavier garments like jeans and sweaters, or items made from delicate fabrics like silk, linen, and wool, should be placed in The Black Dry Cleaning Bag for the best cleaning outcome.

Submit any special cleaning requests to Customer Care or through your Account online or using our mobile app. Special instructions will be flagged by our system during check-in for our Facility Manager to address.

Check-in: Upon arrival at our facility, each bag is checked in for cleaning. Clothes are sorted into lights and darks, pockets are checked, and items are scanned and treated for stains.

Cleaning: All Wash & Hang Dry orders will be washed on cold with the detergent and fabric softener preferences specified in your account. After washing, the items will be hung on hangers to air dry instead of going through the dryer.

Packaging & delivery: Your Wash & Hang Dry items will arrive on hangers – except for intimates, which will be returned in your Pink Bag for privacy. Due to our quick turnaround time, some Wash & Hang Dry items may still be damp upon arrival. To maximize drying time for hanging items, we do not fully cover them in plastic wrap. Instead, we will hang a plastic sheet behind the items to keep them from coming into contact with any surfaces.