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FAQs

Gift Cards

How do I redeem a gift card?

New customers can redeem a gift card through their gift card email. Either use the direct signup link to automatically redeem your gift or input the custom referral code in the Gift Card Code field during the signup process on our homepage, www.2ulaundry.com.

Existing customers will automatically receive their gift in the form of a 2ULaundry account credit at the time of purchase.

Need help? You can also redeem a gift by contacting our Customer Care Team and providing your unique Gift Card Code.

How do I send a gift card?

Send a 2ULaundry gift card via email directly from our website. Simply select the gift card amount, input the sender’s email address, and leave a special message! The recipient will receive an email with instructions to create an account, redeem the gift, and schedule their first pickup. Once complete, you will receive an email receipt for your gift card purchase.

Current customers can also send a gift card from the Give a Gift section of their Online Account. Simply select the gift amount, select your delivery preference (email or text), and customize your gift message. The recipient will receive an email with instructions to create an account, redeem the gift, and schedule their first pickup.

Can I buy a gift card for an existing customer?

To purchase a gift card for an existing customer, make sure to input the email address associated with the recipient’s existing 2ULaundry account. The recipient will immediately receive an email letting them know they’ve been gifted 2ULaundry account credit.

Current customers can send a gift card to another existing customer from the “Give a Gift”? The recipient will immediately receive an email letting them know they’ve been gifted 2ULaundry account credit.